In the longer term, the pilot project aims to help develop solutions for the nearly one million deaf or hard of hearing citizens of all Member States using different sign languages to access all the EU institutions through direct communication.

Welcomes the Commission’s new smartphone application, which provides information on passenger rights in several languages and in a format accessible to passengers with disabilities; calls on the Member States and carriers to press ahead with the development and use of similar modern technologies (including SMS and the use of social networks, video-based sign language services, and text-based services to ensure the inclusion of deaf, hard-of-hearing and speech-disabled users); calls on public authorities, consumer protection bodies and organisations representing the interests of all passengers to launch similar initiatives; invites the ...[+++] Commission, furthermore, to take account at all moments of the circumstances of elderly people, who are not always equipped with modern technology when travelling; takes the view, moreover, that consideration should be given to making the internet available free of charge at airports, stations and other major departure points, so as to enable fuller use of these services;

When referring to the future EU Entry/Exit System, the Communication (page 20) mentions the problem of ‘overstayers’ and states that this category of people ‘constituted the largest group of irregular migrants in the EU’.

Stresses that problems of language or communication skills should not be used as grounds to deny access to social rights to which an individual maybe entitled as a resident of a Member State, including the right to social benefits granted by a national or local authorities;

However, a WHO report entitled "Community Noise - Environmental Health Criteria", published in 1996, highlights such effects as disturbance of sleep, auditory or physiological effects (basically cardio-vascular) and interference with communication.

As regards occupational pensions, it is envisaged that the Union's role in overcoming the obstacles to mobility already identified in the Commission's Communication of 1991 will be to establish a general framework of broad objectives, and a proposal for a directive will be presented towards the end of 1994; - coordination provisions for some new and modern types of benefit which have been created by Member States in recent years, such as education benefits and benefits for persons in need of long-term care; - third country nationals ...[+++] who are legally employed and resident within the Union and who, when staying temporarily in another Member State, suffer multiple disadvantages because they are not covered by the coordination provisions. As a first step, they should be entitled to necessary health care benefits; - the need to adapt Union rules on unemployment benefits for persons looking for work in another Member State.